ZKR Comfort products family provides structure for voice communication platforms designed and intended to maintain high level of communication with patients with quality monitoring and controlling for nurse services.

Talk to your patients 
With speech feature, patient can speak directly with assigned nurse. This helps the hospital staff to save servicing time, prioritize the cases and make patients more relaxed by assuring of nurses’ presence.

Service quality control 
With ZKR comfort nurse call system all call conversations between hospital staff and patients are recorded for quality control and evaluation of care services.

Intelligent integration 
Using the smarter handset patients can make outside/inside phone calls with automatic billing system. ZKR comfort system is integrated with any PBX analogue, digital or VOIP and with many brands as cisco, Alcatel, Avaya, Panasonic....etc.

With speech feature, patient can speak directly with assigned nurse. This helps the hospiatl staff to save servicing time, prioritize the cases and make patients more relaxed by assuring of nurses’ presence. With ZKR comfort nurse call system all call conversations between hospital staff and patients are recorded for quality control and evaluation of care services. 

Comfort IP Voice set is simple and easy to use. Patient just needs to press one big and easily noticeable button to make a voice call with assigned nurse. This set is water resistant sterile with user-friendly ergonomic functions. Using the smarter handset patients can make outside/inside phone calls with automatic billing system. ZKR comfort system is integrated with any PBX analogue, digital or VOIP and with many brands as cisco, Alcatel, Avaya, Panasonic....etc

A control room unit with voice communication platform operates and integrates with ZKR Versatile solution or with Comfort Series.This unit ensures communication between Nurse Console and Call buttons in the patient rooms. Room control unit is appropriate for both flush and shallow montage. They have 7’’ touchscreen, and standard feature allows it to assist 6 beds and 1 WC call unit. Due to appropriate hardware, unit can define up to 99 addresses. Modern and durable structure and software ensures the best operating time. When a bed button is touched on the screen, patient information with in the HBYS software can be seen on the unit screen.

This system is integrated with hospital PBX, nurse call panels, room control units and pager alarm system. It allows controlled access to patients’ information from nurse call room control by providing hospital management system or by integration with the used system and database. All nurse call panel send the notifications to this system for storing all events and provide a customized report as needed. By integration with hospital PBX, this system receives code blue call from any phone in hospital and announces it to pager system and nurse call system.

  • This system is Linux OS.
  • Recording server for Voice order.
  • WI-FI, DECT, IP phone integration.
  • Connected with hospital PBX using analogue, IP, BRI or PRI.
  • Warnings can be sent to DECT phones, pagers, mobile phones or phone lines.
  • Emergency Code server (code blue, code pink, code white, service code) can be started or via room control units or from any place using the hospital’s phones.
  • All transactions are recorded and can be reported as needed.
  • Connection types: SIP, H323, ISDN BRI, ISDN PRI and Analog.
  • Protocol: TCP/IP and ZKRUS Protocol
  • Paging protocol: POCSAG, Sipinfo and ESPA.

Comfortable and modern nurse station software with a logically-organized interface is applicable to install on any particular windows or Unix based computer to display room and bed patients. The system builds priorities depending on the call type and displays them accordingly on the monitor. All calls, emergency calls, toilet-bathroom and visits of nurses can be tracked on the panel.

  • Adress based floor graph and customizable interface
  • Instant user notification
  • Calls for absent staff orientation to another panel
  • Text message module
  • Custom warning sounds
  • Log history for recived calls